Frequently Asked Questions
Everything and anything must be known about your event!
Simply fill out the custom order form and the quote will be provided within 1-2 business days.
How do your cookies come packaged?
Cookies are individually sealed in clear bags and come packaged in a window box. Tags, ribbons, bows are available for an additional $7 per dozen bags.
How far in advance should I order?
It’s never too early to book your order! As of now, I am currently booking 1-2 months out depending on the time of year with holiday cookies and other custom orders I have. Custom cookies require a lot of time and planning!
How do I place and order? Do you require a deposit?
Please submit all custom order requests through my custom inquiry form on my website. Once you send an email request and we agree upon availability, quantity, pricing and pickup, I will email you an invoice. A 50% deposit is required within two days of receiving the invoice and full payment is required a day before pickup date. Due to the volume of custom orders I make, your order is not on my calendar until your deposit is paid. I accept payments through Venmo (preferred), ZELLE or cash.
Where are you located?
we are home-business located in Houston close to the energy corridor. Zip code is 77094
Do you deliver?
Yes, Price varies based on the distance and item(s) being ordered.
Cakes (all tiers)
Over 25 miles, base fee of $80 + $1.50 per mile (one way)
Under 25 miles, base fee of $50 + $1.50 per mile (one way)
Cookies:
Base rate of $30+ $1.50 per mile
What is your baking process?
All cookies are made in a Cottage Food home kitchen. Consumers are to be aware that the cookies produced in this kitchen are made with food allergens including but not limited to dairy, nuts, eggs and gluten. We cannot guarantee zero cross-contamination with other food allergens.
What if I need to cancel an order?
If a cancellation is necessary, your deposit will be refunded two weeks before the event if the order has not been baked and your spot is filled by another order. No refunds will be given after cookies have been baked.
Do you ship?
Leyana Sugar Studio operates under the Texas Cottage Food Laws. Cookies are made in a home kitchen that has not been inspected and we can not ship cookies.
Any glutton or dairy free options?
There are no glutton, dairy free or allergy free options I’m sorry!
How you accept payment?
we take a non refundable deposit to book each order. All payments are made through Zelle, Venmo or cash